Track Progress and Earn Badges

Each of the IT Academy’s six competency tracks includes development opportunities that progress along four levels of curriculum.  The IT Academy course catalog includes details on the four-levels for each competency area. Earn a badge for each level of achievement in each competency. For example, you will earn a badge when you complete Level I in the Service Mindset competency track. You will also earn a badge when you complete Level I in Trusted Advisor, and so on. 

Criteria for badging at each level is described below.

Level I: Learn

IT Academy Level I Badge

Criteria: Complete Level I courses to learn the fundamental concepts in each core competency. Badges will be awarded monthly after Level I course completion.

Level II: Develop

IT Academy Level II Badge

Criteria: Complete Level I. Accomplish additional Level II courses, webinars, and other activities at your own pace. Lead a peer or team meeting to discuss how the competency relates to your work and to Harvard. Manager recommends employee for a Level II badge.  Additional details for requirements are coming soon.

Level III: Apply

IT Academy Level III Badge

(Coming FY 17-18) Criteria: Complete Level II. Complete one or more on the job activities that reinforce knowledge about the competency, gained from classroom and online training. Demonstrate ability to apply these skills to measurably improve a specific process, meet a direct need, or resolve a discrete challenge. Manager recommends employee to receive a badge (badging at this level will be piloted starting in FY17).

Level IV: Expert

IT Academy Level IV Badge

(Coming FY 17-18) Criteria: Complete Level III. Accomplish advanced development opportunities to become recognized experts, certified trainers, coaches or mentors in the competency area.  Guide one more more cross-functional or cross-school teams to improve IT service delivery, project value, and team performance. Managers recommend employees to receive a badge (badging at this level will be piloted in FY18.)


Remember you can also identify any courses you have already attended by reviewing your Me page in the Harvard Training Portal or any other relevant certificates. You could already be on your way to an IT Academy badge!  Email IT Academy ( if there are any discrepancies with your training transcript on your Me page.