Service Mindset Facilitator
Eric D’Souza is a Senior Project Manager for IT Planning Initiatives in the Strategy and Planning Group within Harvard University Information Technology. Born and raised in Nairobi, Kenya, he holds a BSc. (Hons.) in Computational Science from St. Andrews University, Scotland, and an MBA from Babson College. He is a recipient of the Lewis Mustard award (Babson College), and a three-time recipient of the Harvard Heroes award.
Eric worked for a year at the United Nations International Computing Center in Geneva, Switzerland. He has spent the last 24 years working at Harvard University in IT in the Planning and Real Estate Services areas, and the Office of the University CIO, now HUIT. His primary accomplishments include: being the Harvard project manager for the five universities, collaborative Massachusetts Green High Performance Computing Center (MGHPCC); implementation of the first university-wide, administrative Geographic Information System at Harvard; implementation of the Yardi housing and property management system at Harvard Real Estate Services, and the Harvard Smartcard project. He led the cross-university IT Security Best Practices Working Group for 3 years and continues to facilitate the CAIT Managers Forum.
Eric is currently the point person for IT planning for the Harvard campus expansion in Allston, and is working on a multi-year SEAS-HUIT shared services program. He also facilitates the HUIT risk management committee, and is a co-chair of the Harvard Green IT working group.
What I like most about being an IT Academy trainer: Connecting and working with the trainers from other schools and departments, and getting to learn more about the accomplishments, plans and challenges in these different parts of Harvard University.
Other Interests/Hobbies: Eric remains an active Over-50 soccer and futsal player and coach, and attempts to play squash and tennis.